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Discovering how to personalize businesses and brands is the oxygen of our team’s daily approach. Working together, we are determined to discover your organization’s higher purpose – and pinning it to the wall as a solid gut-check for all to verify. It’s the “why” the business was started in the first place, and it provides the “human touch” that makes your business personal.   

Our Customer-In-Control approach frees everyone from old-world, legacy thinking. By connecting customer data, technology, and creativity at the hip, we help you see the value of a company-wide customer strategy. You’ll gain more certainty about breaking with tradition, realize deeper customer engagements, and build those longer-term trusted relationships you're after.

Growth-minded organizations know this and are constantly searching for ways to thrive in the unknowns and the in-betweens of the Customer-In-Control world. We’re here to help you stay grounded in your purpose – with the confidence to ignite brave ideas that make business personal and incite inner fearlessness to make bold moves forward – defining your “Next.”


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  • doug.l@whatsnkst.com
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